We are firmly committed to protect your privacy and security of your transactions.
At the point of sale we collect customer information such as name, address and email for shipping and billing purposes only. We never have and never will share our client information. Your trust and confidence is critical to our business.
Our web server logs the IP address and browser type of each visitor to the site. We use this information largely to help diagnose problems with our server, and to administer our website. We do not associate any other data with individual users
The entire content included in this site, including but not limited to text, graphics or code is copyrighted under the United States and other copyright laws, and is the property of Nataly and Alex Inc. Reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Natalia and Alex Inc
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. Natalia's Diamonds does not represent or warrant that the functions contained in the site will be uninterrupted or error-free. Natalia's Diamonds does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise.
Lifetime Quality Guarantee
Natalia's Diamonds stands behind the quality and craftsmanship of all the beautiful diamond engagement
mountings we create. But in the event that the side diamonds in your ring should become loose or missing
we replace them free of charge for the life that you own your ring. We offer to replace any missing round
brilliant diamonds up to .03 ct. in size twice within a one year period. Resizing of your ring is also
covered with this policy as well as polishing and replating of rhodium (for white gold and platinum rings).
The one year period is determined by the date we ship the ring back to you. Shipping to Natalia's Diamonds
for repair is done at the customer's expense, return shipping is paid by Natalia's Diamonds. Round diamonds
larger than .03 ct. or any fancy cut diamonds (trillions, princess, baguettes, etc.) are not covered in
this guarantee and can be replaced at current market value plus labor. If it is determined that a ring has
been repaired by any jeweler not contracted by Natalia's Diamonds or if a ring is damaged by abuse this
lifetime guarantee will be void, this determination is done at our sole discretion. Natalia's Diamonds
does not guarantee any center diamond settings, either set by our contracted jeweler or any other jeweler,
and makes no offer to replace center diamonds.
Limitation of Liability
Nataly and Alex, Inc shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Purchaser agrees that this Agreement will, for all intent and purposes, be governed by and interpreted in accordance with the laws of New York as applied to contracts entered into and to be performed entirely in New York, without regard to conflicts of law provisions. Purchaser agrees that any dispute arising out of this Agreement may be addressed by binding arbitration at Nataly and Alex, Inc. sole discretion. Purchaser agrees that in the absence of arbitration, any suit or proceeding arising out of or relating to this Agreement shall be commenced exclusively in state court in New York City, New York, and that Purchaser irrevocably submits to the exclusive jurisdiction and venue of such courts. If allowed by law, all parties using the site or purchasing products from Nataly and Alex, Inc. agree not to bring any legal action on any legal theory against Nataly and Alex, Inc. more than one year after the date of the applicable invoice except for actions arising out of longer warranties offered by Nataly and Alex, Inc.
In the event that a product is mistakenly listed at an incorrect price, we reserve the right to refuse or cancel any orders placed for product listed at the incorrect price. We reserve the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, we will issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your accessing the site and/or completing the shopping process. These terms and conditions, or any part of them, may be terminated by us without notice at any time, for any reason. Testimonials