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Payment Options
We offer a variety of payment options to choose from:

PayPal
We accept PayPal for all online orders shipping to both U.S. and International addresses. All our shipments are insured for the purchased price and therefore we do not require you to have a verified PayPal account.

Credit & Debit Cards
We accept all major credit cards including Mastercard, Visa, American Express, Discover, etc. Debit cards are welcome. We can charge your card over the phone or in our Manhattan store if you come in person.

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Credit & Debit Cards, eChecks via PayPal
You can also pay us with your credit card via PayPal. This is our preferred payment method for international orders. With this option you as a customer get all the benefits of PayPal customer protection plan without even having to open a PayPal account.

Wire Transfer
We accept direct wire transfer from both domestic and foreign banks. We offer a 1% discount from the final price if you choose wire transfer as your payment method.

Checks
Personal checks, money orders, cashier's bank checks are all welcome. The order will get processed after the check clears (5 business days hold).

Cash
We gladly accept cash (US dollars) in our Manhattan store in New York Diamond District. Testimonials

Lay-a-ways
We offer a lay-a-way plan with a 30% deposit and flexible payments over a six month period. We ship your ring immediately upon completion of payments. If you need any other arrangements please notify us in advance so we can best address your needs. Deposits on lay-a-way items are not refundable and canceled orders on lay-a-way are subject to partial refund.

Financing
We now offer financing on select diamond engagement ring on our website. This is done privately without extensive credit checks. All we need is some information about you and your income and she can wear our gorgeous diamond engagement ring as you pay it off. In lieu of any fees we will finance only the advertised price on the ring description. A 40% down payment and copies of your photo ID, Social Security card, three months of current bank statements and a utility bill indicating your correct address along with a Visa or MasterCard credit card (not a debit) number and your authorization to charge this card on a monthly basis. Please note that we are financing only select engagement rings and wedding sets on our website (items listed with an ER number) not including GIA or EGL certified center diamonds. Items listed with a RS, WB, DR, DE and DB numbers are not included in the financing program. Financing is only available to US residents living domestically. Please call for more details.


Shipping, Handling and Insurance Policy

Domestic (continental USA)

We offer free shipping within the contiguous 48 United States via UPS 3rd Day Select, this is the preferred method of shipping. FedEx delivery is available upon request and is subject to an additional charge based on the packages final destination. If you request that your package be delivered overnight this service is available for an additional $25 and if you request Saturday delivery there will be an additions $20 charge. This is a cumulative charge should both options be selected. These additional charges are for optional services offered through our shipping agent and are not included when calculating the final price of your item. Optional service charges are not negotiable. All packages with an insurance value over $300 require a recipient signature regardless of any signature waivers you may have with your individual shipping service provider. Any packages being delivered to Hawaii or Alaska are subject to a $45 out of area surcharge. In the event that a customer requests overnight and/or Saturday deliveries and the additional charges are not collected the package will be shipped in the conventional manner with no expressed guarantees of either an overnight and/or Saturday delivery.


International

We offer international shipping for our overseas customers for an additional $75. We can and do ship worldwide, however some countries have placed shipping restrictions on diamonds and finished jewelry from entering their respective countries. We will advise the customer if a package cannot be shipped to their destination if it is to our knowledge. Although we do keep ourselves informed of all current restrictions we are not responsible for any changes to these restrictions prior to taking an order to be shipped to an international address. The preferred service used for international shipping is FedEx, the United States Postal Service also offers international shipping and this service will be used should FedEx not accept the individual package for delivery. This decision is made at the time of shipment and is at the sole discretion of Natalia’s Diamonds. It is the customer’s responsibility to make any arrangements necessary to get the package delivered with their individual carrier. Please be advised that most countries charge an importation tariff to be collected before the package can be delivered. Be aware that Natalia’s Diamonds has no control over this fee and is not responsible if a package cannot be delivered as a result. Failure to pay any tariff at the time of delivery is not a condition of return for any refund. Under no circumstances can Natalia’s Diamonds ship a jewelry package to any African country due to a continent wide restriction on jewelry import or to Thailand and Singapore due to a high incidence of fraud.

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